Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          A Kick in the Grass Lawn Service LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforA Kick in the Grass Lawn Service LLC

            Lawn Maintenance
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/10/2015

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Lawn Care

            Business Details

            This is a multi-location business.

            Find a Location

            A Kick in the Grass Lawn Service LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              5/14/2010
              Years in Business:
              17
              Business Started:
              4/21/2006
              Business Started Locally:
              4/21/2006
              Business Incorporated:
              4/21/2006
              Accredited Since:
              9/10/2015
              Type of Entity:
              Limited Liability Company (LLC)
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Kennan M. Kerr, Owner
              Contact Information

              Principal

              • Mr. Kennan M. Kerr, Owner

              Customer Contact

              • Mr. Kennan M. Kerr, Owner

              Industry Tip

              BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/28/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Complaint Details Unavailable

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Emily S

              09/28/2023

              I just stopped working for this idiot. I was one of the crew leads in his landscaping ***** And you should have seen some of the shady things they pull to save a dollar and more importantly. To cost the costumer more without them knowing. Like buying more mulch than needed, just to use at his house or putting mulch directly on tall grass. Instead of removing the grass and putting weed barrier down. Just so they can charge you a monthly weed removal to keep it looking nice. If the barrier was down. You wouldn't have one weed for at least 3 months and wouldn't show up till the mulch started to decay. That is why mulch is done in the fall. I own ********* Odd *************** LLC and was only working there to get more hours to pay some bills. If you want a real landscaping company to give you clear and honest bids. You can look me up on ******* I travel a 2hr area from my home location. He doesn't even treat his employees right. Taking out wage deductions without telling you and not wanting to explain them. To charging extra high prices for mandatory uniforms. We had a heat index of 115 and still had to work full days. He finally had us start at 6am and stop at 2pm (no lunch hour allowed for an 8hr day) after workers started dropping from the heat. And he claims to be an ALL AMERICAN company that just so happens to have 5/6 of his workforce being illegal Mexicans. The common language around the shop is Spanish. ****** the owner, is as 2 faced as you can get. MAKE SURE ALL YOUR CONTRACTS ARE 100% DETAILED!!!

              A Kick in the Grass Lawn Service LLC Response

              09/29/2023

              *****************************, now goes by ***** theres your first clue. Anyways, BBB is for customer reviews NOT ex-employees. All of his complaints are false while trying to better his company, another clue. These kinds of people want what we (my brother and I) have, they want what you have, it doesnt matter what type of individual or business etc. he comes across he will try to take everything he can by complaining about what I did or said or environment I put him in etc. these types of people will not work hard or understand how hard we have worked in for 22 years to get where we are today. And by the way, we do about 380 mulch jobs per season and a little over 1.2 million in sales last year, if ******** great at his work/company, WHY WAS HE WORKING FOR A KICK IN THE GRASS LAWN SERVICE???? And Im the idiot? Right! He worked for us for about 3 weeks, asking if a lot of our equipment was for sale that he wanted to purchase, another clue A very weird fella indeed, but tried to make it work. He did try out to be come a crew leader but did not last due to straight up quitting on us while not putting his two weeks in, work ethic, getting jobs done with-in the scope of work, and with-in the time frame allotted for each job. I always give the employee a few weeks to figure out how WE do things, I am the boss, and what I say goes, period. He had no idea on the contract side of the business, he was simply a laborer. The above complaint is all bogus as he had zero info as far as WHAT the customer was paying for and WHAT the customer was not paying for. You can see in the attached video how well he worked, he is the one sitting in the truck while everyone else is workingBitter sweat in the end, bitter as I had high hopes for him in the company, sweat by he could not follow directions how we do things very well, and everything was wrong or thats not how I do it mentality! Also all the other employees unfortunately could not stand him and are glad hes gone, so now I no longer have to put up with that mess. We wish him the best, but does have a few loose screws. Thanks for reading.

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.