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BBB Accredited Business since

Affton Lawn Equipment Inc

Phone: (314) 631-8118 View Additional Phone Numbers 9875 Gravois Rd, Saint Louis, MO 63123 http://afftonlawn.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Sales and repair of Outdoor power equipment. including lawn mowers, riding mowers, power washers, trimmers, chain saws, leaf blowers, snd snow blowers. Rental of lawn maintenance equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Affton Lawn Equipment Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Affton Lawn Equipment Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Affton Lawn Equipment Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 30, 1996 Business started: 04/01/1953 in MO Business started locally: 04/01/1953
Type of Entity

Corporation

Business Management
Ed Ponder, President
Contact Information
Principal: Ed Ponder, President
Business Category

Lawn & Garden Equipment & Supplies - Rental Lawn Tractor Dealers Lawn Mowers

Products & Services

Affton Lawn Equipment Inc sells the following brand(s): Billy Goat, RedMax, Snapper, Stihl, Toro

Affton Lawn Equipment Inc offers the following product(s): Blowers, Chain Saws, Commercial Mowers, Lawn Mowers, Riding Mowers, Snow Blowers, Trimmers, Vacuums, Zero Turn Mowers

Method(s) of Payment
Cash, checks or charge cards.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.