This business is not BBB accredited.

A 1 Erosion & Retaining Walls

Phone: (636) 366-4007 565 S Chantilly Rd, Moscow Mills, MO 63362 View Additional Email Addresses http://www.a1erosion.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A 1 Erosion & Retaining Walls include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

5 Customer Reviews on A 1 Erosion & Retaining Walls
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: January 01, 1995 Business started: 01/01/1995 Business started locally: 01/01/1995 Business incorporated 01/30/2011 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
Lennis A. Schlechta, Owner
Contact Information
Principal: Lennis A. Schlechta, Owner
Business Category

Landscape Designers Lawn Maintenance Sod & Sodding Service Weed Control Service Concrete Contractors Concrete - Custom Concrete Contractors - Sidewalks Painting Contractors Patio & Deck Builders Patio Design Patio Builder Retaining Walls Concrete - Stamped & Decorative Fence Contractors Fertilizers Topsoil Stone Setting - Interlocking Pavers Contractor - Decorative & Specialty Concrete Erosion Control

Alternate Business Names
A 1 Erosion and Retaining Walls A One Erosion & Retaining Walls Quality Groundskeeping

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    565 S Chantilly Rd

    Moscow Mills, MO 63362 (636) 366-4007

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/5/2015 Delivery Issues | Read Complaint Details
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Additional Notes

Complaint: I had this company put down landscape rock around my house and driveway. He was to put lament under the rock for weed control. I paid him in full $900 and 1/4 of the job he did not put the under lament. He was to be out here last week and he did not show up.

Desired Settlement: He can reimburse me for the work he did not complete 1/4 of the total.

Business Response: Initial Business Response /* (1000, 11, 2014/12/22) */ This complaint was resolved before he even filed the complaint. He thought I didn't lay plastic under his rock. A good hard rain made it slip. I laid more cloth in there to satisfy the consumer.

5/22/2014 Billing/Collection Issues

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

5 Customer Reviews on A 1 Erosion & Retaining Walls
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
Fusion Chart
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