Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          A A A Automobile Club of Missouri has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • A A A Automobile Club of Missouri

              12901 N 40 Dr Saint Louis, MO 63141-8634

            • A A A Automobile Club of Missouri

              3917 Lindell Blvd Saint Louis, MO 63108-3203

            • A A A Automobile Club of Missouri

              8235 Forsyth Blvd Saint Louis, MO 63105-1623

            • A A A Automobile Club of Missouri

              8194 N Lindbergh Blvd Florissant, MO 63031-7135

            • A A A Automobile Club of Missouri

              9005 Watson Rd Saint Louis, MO 63126-2220

            Business ProfileforA A A Automobile Club of Missouri

            Property Insurance
            Multi Location Business

            At-a-glance

            Customer Reviews

            1.4/5stars

            Average of 35 Customer Reviews

            Customer Complaints

            161 complaints closed in last 3 years

            72 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            A A A Automobile Club of Missouri has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • A A A Automobile Club of Missouri

                12901 N 40 Dr Saint Louis, MO 63141-8634

              • A A A Automobile Club of Missouri

                3917 Lindell Blvd Saint Louis, MO 63108-3203

              • A A A Automobile Club of Missouri

                8235 Forsyth Blvd Saint Louis, MO 63105-1623

              • A A A Automobile Club of Missouri

                8194 N Lindbergh Blvd Florissant, MO 63031-7135

              • A A A Automobile Club of Missouri

                9005 Watson Rd Saint Louis, MO 63126-2220

              BBB File Opened:
              12/2/1960
              Years in Business:
              122
              Business Started:
              1/1/1902
              Business Started Locally:
              1/1/1902
              Type of Entity:
              Corporation
              Alternate Business Name
              • A A A Insurance Company
              • A A A Travel
              • AAA Insurance
              • AAA Auto Club Of Mo
              • A A A Travel Agency
              • Auto Club Family Insurance
              • A A A Insurance
              • Aaa Roadside Assistance
              Business Management
              • Jennifer Boeser, Executive Assistant
              Contact Information

              Principal

              • Jennifer Boeser, Executive Assistant

              Customer Contact

              • Jennifer Boeser, Executive Assistant
              Additional Contact Information

              Website Addresses

              Customer Complaints

              161 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/15/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              We were involved in a car accident on 1/26/24 & contacted AAA that day to start the claim process ( claim # *********). The other driver was at fault & was ticketed per the police report and we also had dashcam video of the accident. Our car is totaled and were still waiting for a settlement offer. Our claims adjuster does not return calls and now her voicemail is full. We only had a rental car for 7 days. We are requesting a fair & timely settlement offer for our vehicle so we can purchase a new one. The lack of response from the adjuster is unacceptable as is the lack of an offer after 3 weeks.
              Read More

              Customer Reviews

              35 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sally B

              1 star

              02/28/2024

              Location should be shut down after so many complaints. Agents seem to do whatever and take whenever they can. Totally corrupt

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.