BBB Business Review

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BBB Accredited Business since

Blackhawk Engagement Solutions

Phone: (636) 226-2000 View Additional Phone Numbers 1400 S Highway Dr, Fenton, MO 63026

Click for BBB Rating on Blackhawk Engagement Solutions

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blackhawk Engagement Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Blackhawk Engagement Solutions. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Blackhawk Engagement Solutions.

Additional Information

BBB file opened: November 07, 2003 Business started: 12/01/1997 Business started locally: 12/01/1997
Type of Entity


Business Management
Sheree Thornsberry, GVP, GM - Consumer, Channel & Partner Sales Ms. Wendy Harp-Lewis, Chief Compliance Brigette Joachimstaler, Manager Kent Patterson
Contact Information
Customer Contact: Kent Patterson
Principal: Sheree Thornsberry, GVP, GM - Consumer, Channel & Partner Sales
Business Category

Incentive Programs Prepaid Debit/Credit Cards Credit Cards & Plans

Alternate Business Names
A Blackhawk Network Business DBA Intelispend

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.