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          Quality Heating & Cooling Inc has 1 locations, listed below.

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            Business ProfileforQuality Heating & Cooling Inc

            Heating and Air Conditioning

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            AIR CONDITIONER, FURNACE, BOILER, WATER HEATER, AIR PURIFIER, HUMIDIFIER, AIR FILTER SYSTEMS, THERMOSTATS, SMART THERMOSTATS, Heat Pumps

            Business Details

            BBB File Opened:
            1/1/1960
            Business Started:
            1/1/1960
            Business Started Locally:
            1/1/1960
            Business Incorporated:
            1/1/1960
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mrs. Carol Wagner, President
            Contact Information

            Principal

            • Mrs. Carol Wagner, President

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/25/2021

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Resolved
            my family bought a brand new Bryant furnace from this company with a 10 year warranty. only 6 years after this was installed i am having issues with the furnace. i made a service call for issues and they came out and serviced the furnace. i was charged for the tech to retrieve a part and drive 2 hours in the snow to get. i went ahead and paid this bill. about 14 days later the furnace leaked gas into my home and it exploded and caught fire. i called right away and spoke to Amy. she was very concerned about the state of the furnace and in her words its only 6 years old shouldn't have issues. she wanted to send a tech out to look at it asap. i told her don't send any one out if your going to charge me a bunch of money as it was 9 at night .she said don't worry about it i want to make sure your safe and no issues arise. they came out and shut off the gas and the power to it and came back days later for service. on the original ticket it said labor was covered for 30 days and this issue happened 14 days after. they hit me with a bill for 570 dollars for labor charges related to coming at night when they said not to worry about that and not honoring any of their labor or any warranty issues at all. I could have died or lost my home due to their negligence. why did it blow up 14 days after they serviced it. was there no check list done? they are not honoring their warranty. i feel like the tech did something wrong when he came out the first time and why is the labor not covered under their own policy for 30 days. at the very least the tech was negligent in not checking the entire furnace out the first time leaving it to blow up 14 days later
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

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