BBB Business Review

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BBB Accredited Business since

Classic Aire Care

Additional Locations

Phone: (314) 352-1111 Fax: (314) 991-5318 View Additional Phone Numbers 1276 N. Warson, Saint Louis, MO 63132 View Additional Email Addresses http://www.classicairecare.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

One of St. Louis' Trusted Service Providers. Locally Owned. Family Owned. Since 1926. For all your heating, cooling and plumbing needs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Classic Aire Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Classic Aire Care include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 5
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

1 Customer Review on Classic Aire Care
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 02, 2002 Business started: 01/01/1926 Business started locally: 01/01/1926 Business incorporated 01/01/1982 in MO
Type of Entity

Corporation

Business Management
Larry Dalton, Owner Ron Blumenfeld, Operations Manager Mr. Tom Donahue, old president Manager Jeff Queen Andrew Schneider, Owner Charlene Schneider, President Ron Seifried, Manager
Contact Information
Principal: Larry Dalton, Owner
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Heating & Air Conditioning - Filters Air Quality Service Energy Audits Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Cleaning Air Duct Systems Humidifying Apparatus Refrigeration Equipment - Commercial - Sales & Service Furnace Sales & Service Furnace Cleaning Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning

Alternate Business Names
Donahue Heating & Air Conditioning Inc J & J Comfort Systems Pro Tech Comfort Systems Ryan Heating Ryan Heating & Cooling Schneider Heating Cooling Plumbing Schneider Service Schneider Service Co Inc South County Heating & AC South County Heating & Air Conditioning The Drain Team
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.