BBB Business Review

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BBB Accredited Business since

Budget Heating, Cooling & Plumbing

Phone: (636) 887-2800 Fax: (636) 387-1428 310 Main St, Saint Peters, MO 63376 View Additional Email Addresses http://www.justcallbudget.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Budget Heating, Cooling & Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Budget Heating, Cooling & Plumbing include:

  • 20 complaint(s) filed against business

Factors that raised the rating for Budget Heating, Cooling & Plumbing include:

  • Length of time business has been operating
  • Response to 20 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

20 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 14
Total Closed Complaints 20

Customer Reviews Summary Read customer reviews

114 Customer Reviews on Budget Heating, Cooling & Plumbing
Customer Experience Total Customer Reviews
Positive Experience 111
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 114

Additional Information

BBB file opened: October 02, 2009 Business started: 09/21/1998 Business started locally: 09/21/1998
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Animal Shelter
4100 7 Hills Dr, Florissant MO 63033
Phone Number: (314) 831-6500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Daniel LaGarce, Managing Member Mrs. Amy Davis, Office Manager
Contact Information
Customer Contact: Mrs. Amy Davis, Office Manager
Principal: Mr. Daniel LaGarce, Managing Member
Business Category

Heating & Air Conditioning Geothermal Heating & Cooling Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Blowers & Blower Systems Dehumidifying Equipment Heating & Air Conditioning - Filters Water Treatment Equipment,Service & Supplies Humidifying Apparatus Furnace Sales & Service Furnace Cleaning Heat Pumps Plumbers Plumbers - Commercial Plumbing - Contractor Plumbing Drains & Sewer Cleaning Water Heaters - Repairing

Products & Services

Budget Heating, Cooling & Plumbing sells the following brand(s): AO Smith, State, Rinnai, Whirlpool, GE, Takagi, Noritz, York, Goodman, Carrier, Trane, Lennox, Bryant, Heil, Comfortmaker, American Standard, Coleman, Luxaire, Guardian, Aprilaire, Honeywell,

Budget Heating, Cooling & Plumbing offers the following product(s): air cleaner, Air Conditioner, air filter, Air handler, dehumidifier, Furnace, Geothermal, Heat Pump, humidifier, UV Light, water heater

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 9:00 AM - 5:00 PM
Su: 10:00 AM - 2:00 PM
Method(s) of Payment

Cash
Check
Visa
Master Card
Discover
Financing

Service Area
St. Charles, Lincoln, Warren, Montgomery and St. Louis counties
Alternate Business Names
Budget Air Conditioning Heating & Plumbing LLC Budget Air Conditioning Heating and Plumbing Budget Cooling, Heating & Plumbing Budget Services Midwest Air Conditioning, Heating and Plumbing Midwest Hearth and Home
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.