BBB Accredited Business since 02/28/2008
The Outsource Group Inc
Phone: (314) 692-6500
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||3|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
Complaint Breakdown by ResolutionAbout Complaint Details
|10/03/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to provide promised assistance or support for products or services
Complaint: The company has placed items on my credit report. I am protected by Protect My ID. According to Protect My ID, the company removed the information already once because they could not provide any information on the debt. I even called the company myself and they were unable to locate any information. I was notified that it is again on my report by Protect My ID.
Initial Business Response
|12/13/2012||Billing / Collection Issues | Read Complaint Details|
Complaint Category: Failure to correct billing errors
Complaint: The Outsource Group AKA Medicredit has failed to get back with Depaul or myself and have failed to remove inaccurate information from my Credit.
Business' Initial Response
|06/12/2014||Billing / Collection Issues|
|08/09/2013||Billing / Collection Issues|
|11/06/2012||Problems with Product / Service|
Health & Medical - General, Collection Agencies