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            Business ProfileSt Louis Women's Healthcare Group

            Medical Doctor

            Contact Information

            16216 Baxter Rd Ste 100

            Chesterfield, MO 63017-4778

            Visit Website
            (636) 449-4700

            Customer Reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            16216 Baxter Rd Ste 100, Chesterfield, MO 63017-4778
            BBB File Opened:
            7/9/2008
            Years in Business:
            20
            Business Started:
            1/1/2004
            Business Started Locally:
            1/1/2004
            Alternate Business Name
            • St Louis Women's Health Care
            Business Management
            • Dr. Christi Menges, President
            • Dr. George P Ahlering, Vice President
            • Dr. Richard C Muckerman, Secretary/Treasurer
            • Mary Beth Dunn, Office Manager
            Contact Information

            Principal

            • Mary Beth Dunn, Office Manager

            Customer Contact

            • Dr. Christi Menges, President
            • Dr. George P Ahlering, Vice President
            • Dr. Richard C Muckerman, Secretary/Treasurer
            • Mary Beth Dunn, Office Manager
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            02/27/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I dont know where to start well I have a wonderful experience with *************** . She helped me deliver 3 of my babies . Great doctor but her billing department lady **** **** not performing her job right . So I have a insurance and I am fully covered like fully which I didnt know I until I spoke to my insurance people so with my fourth baby at my first visit *************** said I will responsible for *****$ each visit and she made me sign I trusted her and signed and each month I paid ***** for 9 months after delivery I randomly called my insurance and after taking to them I found out that I wasnt supposed to pay anything . Like zero dollar and agent said we would like to file a complain and they needed some receipt number or something I reached out to ***** and said I need those number so I can file a reimbursement she said oh we cant do that you insurance doesnt know you paid us I was like whattttttt??? I have a text messages history that I would like to share please after she wasnt able to provide me the information she said please wait we will reimburse IF WE OWE ANYTHING. In my mid that was a red flag but I waited and now it has been more than 6 months my child is 6 month old and no response from her . Why she didnt report to my insurance that I paid money on side ? Why this is not the first time though with my 3rd child I paid the same amount too which was 4 and half years ago I didnt know and I had the same insurance nothing changed fully covered . Well she responded me back in November 1st that she owe me 400$ and waiting for claim to be done I mean it has been 6 months now according to my insurance there are not any pending claim . How come its only 391 why not 540$ . She doesnt respond in adequate amount of time . It takes a long time all I am saying I have been ripped off with my 3rd child and I dont even know what to do with that . But this time I cant let that go . *************** needs to be transparent with the patient . . I please need help thanks
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