This Business is not BBB Accredited
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Ashley Furniture HomeStore is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Ashley Furniture HomeStore's rating include:
- 215 complaints filed against business
- Advertising issue(s) found by BBB.
Factors that raised Ashley Furniture HomeStore's rating include:
- Length of time business has been operating.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||6|
|Billing / Collection Issues||7|
|Guarantee / Warranty Issues||24|
|Problems with Product / Service||131|
|Total Closed Complaints||215|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Ashley Furniture HomeStore
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Contact InformationPrincipal: Sharon Harris (Regional Guest Response Manager) Greg Ball
Furniture - Retail
Alternate Business NamesPhillips Kirkwood Holdings LLC, Phillips Furniture dba Ashley Furniture Homestores, D S G Missouri, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview