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Business ProfileforTri County Fence and Deck
Additional business information
In June 2022, Better Business Bureau questioned Tri County Fence and Deck's Facebook page, https://www.facebook.com/tricountyfence, which stated, “100% GUARANTEE”.
Regarding the term, “guarantee”, Better Business Bureau’s Code of Advertising standards states, “(1) Advertisers should only use ‘satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer’s request. (2) When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.”
BBB requested the business substantiate, modify, or discontinue the claim made on its Facebook page. The company did not respond to BBB’s request.
Craig J. Sutton, owner of Tri County Fence and Deck, was charged with 22 felony counts in April 2023 in St. Charles County. Charges include stealing, deceptive business practice, and financial exploitation of the elderly.
The case is pending.
At-a-glance
Products & Services
Business Details
- Location of This Business
- 1902 E Service Road Highwy 61 N, Wentzville, MO 63385-2707
- BBB File Opened:
- 8/30/2006
- Years in Business:
- 18
- Business Started:
- 11/1/2005
- Business Started Locally:
- 11/1/2005
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Craig Sutton, Owner
- Contact Information
Customer Contact
- Craig Sutton, Owner
- Additional Contact Information
Fax Numbers
- (636) 327-4031Primary Fax
- (636) 327-4031
Customer Complaints
27 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/20/2022
- Complaint Type:
- Problems with Product/Service
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
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Most Recent Customer Review
AE
09/30/2021
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