This Business is not BBB Accredited
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VSC Marketing Group d/b/a Repair Defense Network is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered VSC Marketing Group d/b/a Repair Defense Network's rating include:
- Length of time business has been operating.
- 62 complaints filed against business
Factors that raised VSC Marketing Group d/b/a Repair Defense Network's rating include:
- Response to 62 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||33|
|Guarantee / Warranty Issues||6|
|Problems with Product / Service||23|
|Billing / Collection Issues||0|
|Total Closed Complaints||62|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on VSC Marketing Group d/b/a Repair Defense Network
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Ellie Sutherland
Extended Warranty Contract Service Companies, Auto Service Contract Companies, Auto Warranty Service
Alternate Business NamesVehicle Repair Network, Repair Defense Network
Industry TipsHome Warranties
Know the Facts about Auto Service Contracts
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview