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Find a Location

Dryer Vent Solutions LLC has 1 locations, listed below.

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    Business ProfileforDryer Vent Solutions LLC

    Dryer Vent Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2005

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Clean, repair and install dryer venting system, commercial and residential. Clean air duct systems, residential and light commercial

    Products & Services

    Residential and Commercial, Air Duct & Dryer Vent Cleaning, Video Inspections Provided

    Business Details

    Location of This Business
    3851 Autumn Set Dr, Arnold, MO 63010-3583
    BBB File Opened:
    12/10/2003
    Years in Business:
    23
    Business Started:
    4/20/2001
    Business Started Locally:
    4/20/2001
    Business Incorporated:
    3/21/2005
    Accredited Since:
    9/16/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • George G. Jackson, Owner
    Contact Information

    Principal

    • George G. Jackson, Owner

    Customer Contact

    • George G. Jackson, Owner
    Additional Contact Information

    Fax Numbers

    • (636) 296-0048
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I live in a condo with 8 units, got a notice from the condo association that we should clean out our H31333831**3134363238H vents. Two companies were recommended to us. I got in touch with one of the vent cleaners. I asked if there are 6 of us would we get a break? He said he would charge us $75 a unit. I said ok. I told him some dates we were available. I told him I prefer to be last on the list because I work. He sends a man and lady to do the work. When they were done, the man pushed the washer in place with his feet instead of shimmying it in to place. They leave and I did a load of laundry and my neighbor was downstairs in the garage. He said something is leaking downstairs and it was my washing machine. When the rep did his push job, it made the washing machine leak. I looked in the lent drawer and it was full of lent. Upstairs in another apartment, they shimmed the washer and bent the lid on the washer and now it doesn&#**;t work and he didn&#**;t vacuum in his unit. There were other units that did not have their lint filters vacuumed out. The rep had an attitude. I told the company about this on October 29th by email and never heard back from them. Then I received an email about them being in the neighborhood and they would come back to clean the lint out of the filters. He came on Monday instead, When the rep came back to look, he (*****) didn&#**;t do any work, he only took pictures of the things to show his boss. I called the owner on the telephone and told him about this and we are still back at square one. I told him he should give us back our $450 and go our separate ways. I want $450 back because they did nothing correctly.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bill L

    1 star

    02/14/2022

    They may clean dryer vents okay but as far as your heat/ air vent ducts NO WAY.! They take off your vent cover then come in with this large shop vacuum and put the hose with a brush on it into the vent hole in your wall only about 1- 2 feet and vacuum for a minute or two and that's it. They were at my house that has a total of 10 vents and they were done in 40 minutes total and gone.... all for $270.00. I called the company twice but never received a call back. Can you say Stay clear of this company!

    Local BBB

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