BBB Accredited Business sinceAdditional Locations
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St. Louis Community Credit Union is a full-service financial institution that primarily serves low-to-moderate income individuals living in and around the region's urban areas. For more information, visit www.stlouiscommunity.com.
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A BBB Accredited Business since
BBB has determined that St Louis Community C U meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for St Louis Community C U include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 24 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||24|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementSara Meek Patrick Adams, CEO Ms. Dorothy Bell, Senior Vice President & Chief Marketing Officer
Alternate Business NamesSt Louis Community Credit Union
St. Louis Community Credit Union is a full-service financial institution that primarily serves low-to-moderate income individuals living in and around the region's urban areas.
As part of its overall giveback to the community, St. Louis Community delivers a holistic approach to financial capability. The organization invests time and resources into developing offices (as well as products and services) that cater to under served populations. As a community-driven institution, the Credit Union offers:
Affordable car loans to hardworking people who need reliable transportation to and
from their jobs;
Quality home loans for those who want a piece of the American Dream;
Free financial education and coaching by working with the independent 501(c)(3)
Second-chance checking and credit building products, as well as account services for individuals who need access to mainstream banking;
St. Louis Community Credit Union has 11 offices. Three of those locations are embedded within social service agencies, thus meeting consumers where they are (MET Center - Wellston, Grace Hill - Water Tower and Kingdom House - near downtown).
Credit unions are not-for-profit financial cooperatives, owned by their members. St. Louis Community Credit Union is certified by the U.S. Treasury Department as a Community Development Financial Institution (CDFI).
St. Louis Community Credit Union has more than $230 million in assets and serves nearly 50,000 members. For more information, please visit www.stlouiscommunity.com.