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          CSM Construction Inc has 1 locations, listed below.

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            Business ProfileforCSM Construction Inc

            General Contractor

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            6/15/2006
            Years in Business:
            17
            Business Started:
            6/15/2006
            Business Started Locally:
            1/1/2008
            Business Incorporated:
            5/29/2008
            Type of Entity:
            Corporation
            Business Management
            • Mr. Mike Sellenschuette, President
            • Debbie Jordan, Controller
            Contact Information

            Principal

            • Debbie Jordan, Controller

            Customer Contact

            • Debbie Jordan, Controller
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Hire a reliable and trustworthy contractor

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/10/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            ******* and ****** ******* paid CSM construction for replacement windows for our home. These windows were never ordered. CSM claims, and Missouri state registration claims an address of **** ******* *** ** ******** ** ***** for the principal place of business for CSM Construction & Restoration, Inc.. The latest registration report lists the president and secretary as: **************** ***** ** ** ********* **** *** ******** ** *****. In August 2022 we asked **** ******* of CSM to bid on replacing 4 windows at our home. On 9/9/20, he emailed us an estimate for window replacement, warranty information, and a quote for the windows from *** ******* ***. *** *****. **** said they needed a deposit of $2,800 to proceed with the order, that expected delivery would be in two months, but probably nearer to Christmas. We wrote the $2,800 check on 9/11/2022, and I hand-delivered the check to the owner at the ******* **** address. CSM cashed the check on 9/12/2022. Subsequently, **** has not been very forthcoming about delivery, not responding to phone calls, and when answering, saying he would check into delivery. But he has not given us any information on delivery dates. On January 5th 2023, I called *** ****** to ask about the windows. The next day, a representative of *** ****** called and said that CSM had received a quote for windows, but no order had been placed. I asked him to double check, and there had been no order. At this point, I tried to contact CSM directly, bypassing ****. The call box at their local number( ***** ********* is filled; the *** ****** is either not working or directs callers to sales of medicare devices. The ******* **** address, while having a small front for CSM, has no CSM equipment except an abandoned truck with a partial number for ***** ***** **. I have to conclude that CSM as a company no longer exists. Since no order was placed for windows, we will never receive our windows. We want our $2800 back.
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            BBB Reports On

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