BBB Business Review

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BBB Accredited Business since

Charming Construction LLC

Phone: (314) 737-2833 View Additional Phone Numbers 6644 S Lakeshore Dr, Hillsboro, MO 63050


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Charming Construction LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Charming Construction LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Charming Construction LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 12, 2012 Business started: 01/03/2007 Business started locally: 01/03/2007 Business incorporated 10/15/2012 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
James Julian, Owner
Contact Information
Principal: James Julian, Owner
Business Category

Contractors - General Doors - Repair Drywall Contractors Drywall Taping and Texturing Floor Removal Floor Coverings & Installation Floor Coatings - Epoxy/Polyurethane Floor Removal, Resurfacing and Refinishing Floor Refinishing Floors - Garage Floors - Laminate Floors - Raised Home Builders Home Improvements Home Improvements - Additions Mason Contractors Deck - Repair Hardscapes Deck Builder Tile Setting/Installation Remodeling Services Remodeling Services - Foreclosed Property Storm Damage Repair Windows & Siding - Installation & Service Handyman Services Sunroom & Solarium Design & Construction Flood assistance Awnings & Canopies Doors - Installation Floors - Hardwood Windows & Doors - Installation & Service Fire Damage Restoration Fire & Smoke & Water Clean Up Tile & Marble Contractor - Flat Roof Deck Cleaning and Waterproofing Deck Cleaning & Sealing Contractors-Drywall / Plastering

Alternate Business Names
The Julian Construction
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.