BBB Accredited Business since

Abraham Contractors

Phone: (618) 530-2369 Fax: (618) 798-9804 View Additional Phone Numbers 3332 Village Ln, Granite City, IL 62040


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Abraham Contractors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Abraham Contractors include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Abraham Contractors
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 9

Additional Information

BBB file opened: September 28, 2006 Business started: 01/01/2002 in IL Business started locally: 01/01/2002
Business Management
Mr. Joe Damiano, Owner Lisa Damiano, Secretary
Contact Information
Principal: Mr. Joe Damiano, Owner
Business Category

Contractors - General Gutters & Downspouts Home Improvements Roofing Contractors Concrete Contractors


Additional Locations

  • 3332 Village Ln

    Granite City, IL 62040 (314) 479-8943 (618) 530-2369 (314) 226-4376

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/2/2015 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: ***** ******** doing business as Abraham Contractors was contracted to a complete gut remodel of one of our properties. The relationship and the job was going well until about half way through. The lead contractor and their team were slowing down and not showing up on the job. We had a meeting with ****** ******** and we discussed and agreed to a final completion date with penalties if not completed by the agreed date. Abraham Contractors did not complete the job by said date. In addition, one of their responsibilities was to paint the interior of the house. They painted and repainted the house three times and could never get the colors to match. The interior had to be repainted by other contractors. This was the last event that got them removed from the job site. Abraham Contractors promptly place a mechanics lien on the property claiming that money was owed to them for work they did. We have since had the lien removed. ********* **** ******* LLC went back through our contract and evaluated the work that had been completed, the work that hadn't been done, the damages that had to be corrected, and the work they had been paid for and not completed to workman like manor. With damages from work that had to be redone, Credit for work that has been paid for and not completed, and penalties for not completing on the agreed date, minus the final draw not paid, Abraham Contractors owes Integrity Home Buyers, LLC $13,389. We have signed documentation, photos, and eye witness accounts to the actions of Abraham Contractors.

Desired Settlement: We request a refund and settlement of the complaint.

Business Response: Initial Business Response /* (1000, 5, 2015/09/02) */ Contact Name and Title: ****** ******* Contact Phone: (XXX)XXX-XXXX Mr *****'s complaint is not accurate. First, Abraham Contractors takes its BBB rating very seriously. Our personnel strive very hard to satisfy and meet all customer expectations. 1) Mr ***** terminated contractor customer relationship with us. 2) We voluntarily lifted the Lien Waiver for money he owed us. 3) Mr ***** has since sold the property. 4) We have worked in the house building a mother-in-law suite for the new owner. We have photos as well. 5) We request Mr ***** to furnish all "cleared" bank checks he claims he paid to other contractors during this time frame. We believe Mr ***** is falsifying his claim along with justification for refund. Mr ***** is a decent carpenter himself. We believe he decided to complete the final stages of the project due to funding issues. We will not entertain a refund. All payments made to Abraham Contractors was for "completed" work in line with approved contract. Should Mr ***** choose to arbitrate this matter, we will gladly do so.

8/27/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Have requested warranty work for over a year and still having to call. Abraham contractors was hired as a contracting company to rehab a house. Called in January 2013 for warranty work to correct issues that still have not been resolved to date. No return call from owner.

Desired Settlement: The issues to be corrected properly.

Business Response: Initial Business Response /* (1000, 5, 2014/08/22) */ Contact Name and Title: *** *******, Owner Contact Phone: (XXX)XXX-XXXX Contact Email: ******************@charter.net This issue is with a home owner ****** ********* whom Mr ****** sold a property to over a year ago. Scheduling issues have been resolved with home owner and issue has been taken care of to customers (home owner) ****** ********* satisfaction. Please contact him directly for further questions at (XXX)XXX-XXXX. Thank you. *** ******* Owner, Abraham Contractors

7/7/2014 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

9 Customer Reviews on Abraham Contractors
Neutral Experience (0 reviews)
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