BBB Business Review

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BBB Accredited Business since

S M Wilson & Co.

Phone: (314) 633-5777 Fax: (314) 269-5100 View Additional Phone Numbers 2185 Hampton Ave, Saint Louis, MO 63139 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Cambridge Wilson & Co. (CWC) offers roofing and exterior services in the residential, commercial and government sectors. With licensed engineers, architects and insurance claims adjusters, we strive for quality and craftsmanship.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that S M Wilson & Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for S M Wilson & Co. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on S M Wilson & Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 15, 2003 Business started: 01/13/1958 Business started locally: 01/13/1958
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Shane Tow, General Manager Fred R Jaeckle, Manager Tom Kaiman, Manager Dale W Miller, Manager Ms. Coleen C. Olson, Secretary Mr. Michael R. Dohle, Chief Financial Officer Mr. Scott J. Wilson, President
Contact Information
Principal: Mr. Shane Tow, General Manager
Business Category

Contractor - Commercial Contractors - General Gutters & Downspouts Contractors - Gutters Roofing Contractors Siding Contractors

Alternate Business Names
Cambridge Roofing Systems LLC Cambridge Wilson & Co., LLC Cambridge Wilson & Company LLC CWC Roofing & Exteriors DBA Cambridge Wilson and Co LLC Formerly - Cambridge Quality Construction
Products & Services

CWC is a roofing and exteriors firm specializing in insurance claims management for residential, commercial and government projects across the country. Our offices in St. Louis and Denver allow us to provide a wide-range of services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.