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Find a Location

Done Right Roofing and Restoration LLC has 1 locations, listed below.

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    Business ProfileforDone Right Roofing and Restoration LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/8/2015

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    19 Champagne Dr, Lake Saint Louis, MO 63367-1628
    BBB File Opened:
    4/14/2015
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Started Locally:
    1/1/2011
    Business Incorporated:
    5/2/2014
    Accredited Since:
    5/8/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Mr. John Leahy, Owner
    Contact Information

    Principal

    • Mr. John Leahy, Owner

    Customer Contact

    • Mr. John Leahy, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In May 2021, I hired Done Right Roofing to cover the fascia on my house. While installing the fascia wrap, one of **** *****'s crew broke a slat in my attic vent. They did not bother to notify me that the damage had been done. **** ***** was notified of the damage on June 4th. **** eventually showed up to inspect the damage. **** and I traded text messages concerning the vent replacement on: June 25, 2021 June 29, 2021 June 30, 20211 July 17, 2021 July 26, 2021 November 6, 2021 November 8, 2021 - This was the last I attempted to contact him as he refused to respond my my texts. I still have all of the text messages on phone. While I don't have the dates, he did not answer my phone calls nor respond to my voice mails. i was able to contact him a number of weeks ago by calling from a different phone #. He told me he thought the job had been completed because he had hired someone one to complete the job. It is interesting that he hired someone yet failed to notify me of the hire nor did he try to schedule the installation. Perhaps he knew the *** would not do anything after a year and just continued to put me off until then. The estimated repair cost is $500.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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