BBB Accredited Business since

Anderson Construction

Phone: (618) 254-0410 Fax: (618) 254-1430 View Additional Phone Numbers 805 E Ferguson Ave, Wood River, IL 62095


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Anderson Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Anderson Construction include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Anderson Construction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1975 Business started: 01/01/1975 Business started locally: 01/01/1975
Business Management
Harry Anderson, Owner
Contact Information
Principal: Harry Anderson, Owner
Business Category

Construction & Remodeling Services Storm Damage Repair Windows & Siding - Installation & Service Windows & Doors - Installation & Service Soffit & Fascia Gutters & Downspouts Home Improvements - Additions Roofing Contractors Siding Contractors

Alternate Business Names
Anderson Construction / Home Improvements Anderson Roofing

Additional Locations

  • 805 E Ferguson Ave

    Wood River, IL 62095 (618) 254-1430 (618) 254-0410

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/28/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Had to retain lawyer to sue for my damages done by contractor while working on my home. Failed inspection on work performed. Very unprofessional work. House and its appearance speak for its self. Along with work done on it. Besides not showing up till 9:30 or 10:00 o’clock, and getting out of truck and urinating in driveway in front of house. And not cleaning of nails and debris. Would work a day or two and gone week of so. Would not work at my home because of weather but you would see them working on other homes. Would come and tools and tropks from my home to go work other places. They keep damaging more than they repair. When I call contractor he doesn’t understand. Wants me to speak to employees.

Desired Settlement: Repay money they were paid. So I can try to pay for damages they done while working on my home. $2000

Business Response:

We entered into an agreement to make  repairs on his home due to hail and storm damage.

The scope of the work was defined by the insurance settlement.

MR *******  signed a contract with us on 12/11/15.

Our crew arrived at his home to finish the work described on or about Monday the first of FEB.1 . There was a sign posted on his front porch  saying to remove our tolls and vacate the property.

This is a Civil matter. I had to retain an attorney.  

***** 3/28/2016


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Anderson Construction
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)