BBB Accredited Business since

Seal St Louis Inc.

Phone: (314) 623-2205 Fax: (636) 332-4951 2312 Branch Ln, Wentzville, MO 63385

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Seal St Louis Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Seal St Louis Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 20, 2006 Business started: 01/04/2006 Business started locally: 01/04/2006 Business incorporated 01/04/2006 in MO
Business Management
Mr. Edward Lovelace, President Ms. Joann Lovelace, Vice President
Contact Information
Principal: Mr. Edward Lovelace, President
Customer Contact: Ms. Joann Lovelace, Vice President
Business Category

Concrete Contractors Concrete - Restoration, Sealing & Cleaning Sealing - Pavement Roof Cleaning & Stain Removal Wood Preserving Fence Staining Siding Cleaning Building Cleaning - Exterior Christmas Lights & Decorations Machinery Cleaning Pressure Washing Pressure Washers Power Washing Deck Cleaning and Waterproofing Deck Cleaning & Sealing

Additional Locations

  • 2312 Branch Ln

    Wentzville, MO 63385 (314) 623-2205


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/31/2016 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: My deck was stained in 2015 by ED. we did not use it until this year and already it looks like it needs to e stained again. I had a deck before and stained it many times, I am assuming there was only a light coat of stain put on my deck. This is unacceptable and no one should have this happen in a little over a year.

Desired Settlement: I want the deck redone and enough stain put on it to make it look good for longer than a year.

Business Response:

We have contacted the consumer and we are going over there this week to take a look at this deck. The consumer never contacted me about the issue, so I had no idea he was having one.

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Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Seal St Louis Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)