BBB Accredited Business since

Jim Needy Construction

Phone: (314) 574-3771 2143 Gilmore Ln, Wentzville, MO 63385

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jim Needy Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jim Needy Construction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2004 Business started: 01/01/1994 Business started locally: 01/01/1994
Business Management
Mr. James "Jim" Needy, Owner
Contact Information
Principal: Mr. James "Jim" Needy, Owner
Business Category

Concrete Contractors Concrete Contractors - Sidewalks Concrete Contractors - Basement Floors Patio Builder Concrete - Stamped & Decorative Concrete - Ready Mixed Countertops - Concrete Driveway Installation, Paving & Repair Contractor - Decorative & Specialty Concrete

Additional Information


Additional Locations

  • 2143 Gilmore Ln

    Wentzville, MO 63385 (314) 574-3771


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/5/2014 Billing/Collection Issues
10/6/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Jim needy construction poured me a new driveway for 4000 dollars that cracked within 30 days and they will not replace the faulty pirtion

Desired Settlement: Replace faulty portion of new concrete

Business Response: Initial Business Response /* (1000, 7, 2014/09/30) */ To whom it may concern: 9/26/14 This is in response to case # XXXXXXX Neither this company nor any other contractor can guarantee concrete from cracking. I went out and looked at the job and it was a hairline crack. I really felt bad that it happened. I explained that unfortunately sometimes that does happen. The home owner asked what we could do about it. I told him it is a hairline crack and there is nothing we can do but fill it with sealer. We then filled the hairline crack with sealer. If you have any other questions please feel free to contact me at XXX-XXX-XXXX or email me at ******************** Sincerely *** *****

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Jim Needy Construction
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)