This business is not BBB accredited.

Accurate Concrete Solutions LLC

Phone: (636) 459-0338 View Additional Phone Numbers PO Box 338, Moscow Mills, MO 63362 http://concretesolutions4you.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Accurate Concrete Solutions LLC include:

  • Failure to respond to 1 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Accurate Concrete Solutions LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Accurate Concrete Solutions LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 15, 2010 Business started: 10/28/2007 Business started locally: 10/28/2007 Business incorporated 07/25/2008 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
Michael E. Howard, Owner Lisa Howard, Co-Owner
Contact Information
Principal: Michael E. Howard, Owner
Business Category

Concrete Contractors Concrete - Custom Floors - Garage Foundation Contractors Home Improvements Home Improvements - Additions Wheel Chair Lifts & Ramps Driveway Installation, Paving & Repair Contractor - Decorative & Specialty Concrete


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 338

    Moscow Mills, MO 63362 (636) 459-8812 (314) 920-0400 (636) 459-0338

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/21/2015 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: Accurate Concrete Solutions poured a new patio for us in November, 2014. By January, 2015, there were cracks forming. To date (July 2015) there are at least 7 cracks all radiating from the downspout and drain pipe under the concrete. We have had several professional concrete layers look at this patio and the consensus is that they should not have put the drain under the concrete in the manner that they did. If a drain is laid under the concrete, then solid drain pipe needs to be used. Accurate Concrete Solutions used perforated drain pipe which let the water seep under the concrete and weaken the foundation. When we contacted this company in January, they came out to inspect the patio and said that "concrete cracks" and they would not be doing anything about the problem. Other times we have tried to get them to realize this problem, they completely ignored us, except when we posted something on Facebook, but no follow up from that. They have never tried to rectify this cracking problem. Any knowledgeable concrete layer knows not to use perforated drain pipe under the concrete. By the way, they were not bashful about asking for more money when they were in the middle of the job because they had to remove extra old concrete and the estimate was wrong on the amount of concrete needed. We paid them for the job including the extra money shortly after the job was done.

Desired Settlement: We feel that the only way to solve this problem is to replace the patio and do the drain pipe correctly.

11/4/2014 Guarantee/Warranty Issues

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Accurate Concrete Solutions LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)