BBB Business Review

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BBB Accredited Business since

Kaberline Healthcare Informatics

Phone: (314) 994-3880 Fax: (314) 994-3885 PO Box 140067, Saint Louis, MO 63114

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Lytec Medical Practice Management software sales, support, consulting, training.   Nuance Dragon Medical Practice Edition.  Nuance Dragon Medical One.  Nuance Dragon NaturallySpeaking Legal and Professional.   All voice recognition software support, service, sales and training.   eMDs Electronic Health Record (EHR/EMR) software.   Medical practice management consulting.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kaberline Healthcare Informatics meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kaberline Healthcare Informatics
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 09, 2004 Business started: 05/01/1985 in MO Business incorporated 07/31/2002 in MO
Type of Entity


Business Management
Mr. Michael A Kaberline, President
Contact Information
Principal: Mr. Michael A Kaberline, President
Business Category

Computers Software & Services Computer Business Services Business Processing Optimization Medical Billing Services Medical Record Service Health & Medical - General Business Services - General Computers-Software & Services Business Consultants

Products & Services

Kaberline Healthcare Informatics sells the following brand(s): Dragon, Dragon Medical One, Dragon Medical Practice Edition, Dragon NaturallySpeaking, eMDs, Lytec, Nuance, Philips

Kaberline Healthcare Informatics offers the following product(s): Electronic Health Record (EHR) eMDs, Electronic Medical Record (EMR) eMDs, Medical Practice Management software (Lytec), Speech Recognition (Dragon / Nuance), Voice Recognition (Dragon / Nuance)

Method(s) of Payment
Business check, American Express, VISA, MasterCard
Refund and Exchange Policy
Software media replaced within 30 days if damaged.   No refunds on purchased software.   All software is serialized and registered with the manufacturer and cannot be returned.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.