BBB Business Review

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BBB Accredited Business since

World Class Shopping

Phone: (314) 486-8692 Fax: (888) 896-9971 4238 Cleveland Ave, Saint Louis, MO 63110

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Janitorial Equipment, Cleaning Supplies, Office Supplies, Breakroom supplies, Hand Sanitizers, Purell, Gojo, Paper Towels, Toilet Tissue, Towel and Tissue Dispensers, Fuller Brush Carpet Sweepers, Folgers Coffee

BBB Accreditation

A BBB Accredited Business since

BBB has determined that World Class Shopping meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on World Class Shopping
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 05, 2005 Business started: 10/01/1999 in MO Business started locally: 10/01/1999 Business incorporated 02/07/2003 in MO
Type of Entity

Sole Proprietorship

Business Management
Mr. Roger K. Downs Sr., Owner Roger K Downs, Co-Owner Gwendolyn Downs, Co-owner
Contact Information
Principal: Mr. Roger K. Downs Sr., Owner
Principal: Roger K Downs, Co-Owner
Business Category

Cleaning Supplies by Internet Janitors Equipment & Supplies Vending Machines - Supplies & Parts Cleaning Supplies

Products & Services

World Class Shopping sells the following brand(s): Baywest, , Deb,, Georgia Pacific, , 3M,, , Gojo, , , Kimberly Clark, ,Fuller Brush, Clorox, Envirotex, Proctor & Gamble,, Wasau Paper Products

World Class Shopping offers the following product(s): Can Liners, Carpet Sweepers, Dial Soap, Disinfectant, Fan-Fare All Purpose Cleaner, Folgers Coffee, Hand Sanitizers, Roll Towel Dispensers, Roll Towels,, Tissue Dispensers, Toilet Tissue

Method(s) of Payment
Visa, Master Card, American Express, PayPal, Discovery Card.
Refund and Exchange Policy
World-Class-Shopping Return Policy:

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.

Please note:  All returns must be authorized and made within 30 days from date of receipt.  If a personal check was used on the original purchase, reimbursement can't be made until the check has cleared the bank.

All returned merchandise will be accepted only in original cartons, standard packs, and must be in new saleable condition.

All returns must be freight prepaid.  In the event that WCS has prepaid the outbound freight, and amount equal to the freight charge will be deducted from the credit.

Returns may be subject to a re-stocking/handling fee.

Special ordered items are not refundable or returnable.

Cancellation Of Web Orders
If you wish to cancel an order that has been placed on our website, you may do so by calling us the same day the order was placed. (800-896-9971) Please don't make this cancellation on-line due to the time factor involved in processing your order.  If for some reason your order is delivered and was unable to be cancelled in time, please refuse the order and write "REFUSED/CANCELLED",  YOUR NAME AND PHONE NUMBER on the WCS delivery ticket.  

Adding On To An Existing Web Order
If you have already placed an order on our website and wish to add to that order, please call us the same day of your order.  It is possible that your order may have two separate delivery tickets. One will be your original order and the other will be your "add-on". You may enter a new order at any time on our website, however, there will be no guarantee they will be delivered simultaneously.

Privacy and Security
Your privacy on our website is of our utmost concern.  We want you to feel safe and secure when you are placing orders or providing us with your credit card information.  We do not share your information with anyone else and it is totally secure as our site is owned and operated solely by World-Class-Shopping Net.

Shipping Time
We will do everything possible to ship your orders within 24 hours excluding special ordered items. Most orders are delivered within 48 hours that are in our delivery zones.  Out-of- town orders may take longer. If you need a rush order, please notify us at the time of order. 

Back Ordered Items
WCS sells hundreds of items and from time to time we will be out of stock on a particular item(s). Please know that we will ship all back orders as quickly as possible.  If you wish to cancel a back order before it has shipped, please advise.

Please mail your package in a prepaid, insured, traceable method to the address below. World-Class-Shopping Net, 4238 Cleveland Ave., St. Louis, MO 63110-3505.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.