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Find a Location

Top Level Cleaning LLC has 1 locations, listed below.

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    Business ProfileforTop Level Cleaning LLC

    House Cleaning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4430 Forder Ridge Dr, Saint Louis, MO 63129-7121
    BBB File Opened:
    4/20/2010
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Started Locally:
    1/1/2006
    Business Incorporated:
    12/21/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Top Level Cleaning
    Business Management
    • Ms. Sally Stockmann, Owner
    Contact Information

    Principal

    • Ms. Sally Stockmann, Owner

    Customer Contact

    • Ms. Sally Stockmann, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/07/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Since Jan 2021 Top Level Cleaning Has made no effort in removing my home address from their business listings in online directories. I have a company who is paid to update and watch over and address issues with my directory listings. It is against ****** terms that no business can have 2 of the same types of businesses listed for the same address. As it appears now ,my address is connected to ** **** ******* ******** *** and Top Level Cleaning. This can result in the removal of my business and likely the top Level Cleaning since it looks like both are mine since the same address appears online on yahoo,map quest, and over 200 other directories. Until this business removes my address from all the listing for their business ,the marketing team I hired can't proceed with my advertising online. I tried to log into these directories but was told the owner of the listing would have to correct the address and replace mine with their own address. I contacted the owner via email and tried calling but no answer a few times and made them aware of this but nothing has been done to fix the issue. I even get their junk Mail at my house and still have it on my desk. I actually did talk to a woman ,the owner 2 yrs ago and told her about this and she told me to just throw the mail away. Clearly they do not take this seriously so my next step will be legal. It is against the law to use my address with out my permission and I have her junk mail as proof this is happening. I did not wan to take this this far but it is holding us up on marketing for my business. I dont know how my address got tied to their business but the fact I made the aware and they choose to ignore it leaves me no choice but to take the next step if this is not addressed immediately. See screenshot of my business listing and you'll find they have the same address showing in online search results. My Business name is trademarked and will be looking into see if using that trademarks address is cause for lawsuit. Not a step i want to take but will if I have no other choice.
    Read More

    Customer Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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