This business is not BBB accredited.Additional Locations
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Gateway Construction Solutions include:
- 10 complaint(s) filed against business
- Failure to respond to 3 complaint(s) filed against business
- 3 complaint(s) filed against business that were not resolved
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||10|
Additional Complaint Information
BBB is urging consumers to use extreme caution when considering doing business with Gateway Construction Solutions located in St. Louis, MO.
BBB has received numerous complaints against Gateway Construction Solutions and its owner Andrew Kirchhoefer. The complaints allege, delays in starting projects, failure to honor contracts, failure to issue refunds and overall poor customer service.
BBB contacted Mr. Kirchhoefer who emailed BBB to say, "Several of our customers have breached their contracts not wanting to move forward when their monies are with a title company to protect GCS from getting scammed out of our down payment. It's not always the contractor doing bad things".
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Andrew Kirchhoefer, Founder Mr. David Loy, President
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