BBB Business Review

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Consumer Complaints

BBB Accredited Business since 11/27/2013

360 Degrees Brake Service

(314) 533-1951

Customer Complaints Summary

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 7


Industry Comparison | Chart

Brake Service , Consultants - Auto Repair , Transmissions - Automobile , Wheel Alignment, Fr & Axle Service - Auto , Auto Repair - Windshield, Glass Shops , Auto Repair - Power Window Repair , Auto Lube & Oil - Mobile , Auto Body Shop Equipment & Sup , Auto Repair & Service - Equipment & Supplies , Auto Repair-Engines-Rebuild & Exchange , Auto Parts/Supplies , Auto Air Conditioning Equipment , Auto Bumpers, Guards & Grilles , Auto Air Conditioning , Alternators & Generators - Auto Repair , Auto Body Repair & Painting , Auto - Collision Repair , Auto Diagnostic Service , Auto Machine Shops , Auto Repair & Service , Auto Repair & Service - Diesel , Auto Repair & Service - Airbags , Auto Headlight Restoration , Auto Repair - Mobile , Auto Repair - Suspension , Auto Repair - Steering & Suspension , Auto Repair - Shocks , Auto Repair - Tune-Up , Auto Repair - Power Steering , Auto Repair - Maintenance

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.