Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

360 Degrees Brake Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 360 Degrees Brake Service

      4014 N Grand Blvd Saint Louis, MO 63107-2438

      BBB Accredited Business
    • 360 Degrees Brake Service

      5858 Lilian Ave Saint Louis, MO 63120-1905

    Business Profilefor360 Degrees Brake Service

    Brake Service
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/24/2022

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Services

    Business Details

    This is a multi-location business.

    Find a Location

    360 Degrees Brake Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 360 Degrees Brake Service

        4014 N Grand Blvd Saint Louis, MO 63107-2438

        BBB Accredited Business
      • 360 Degrees Brake Service

        5858 Lilian Ave Saint Louis, MO 63120-1905

      Location of This Business
      4014 N Grand Blvd, Saint Louis, MO 63107-2438
      BBB File Opened:
      3/15/2010
      Years in Business:
      41
      Business Started:
      8/1/1982
      Business Started Locally:
      8/1/1982
      Accredited Since:
      8/24/2022
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Three Hundred Sixty Degree Brake Service
      • Three Hundred Sixty Degrees Brake Service
      Hours of Operation

      Primary

      M:
      9:00 AM - 4:30 PM
      T:
      9:00 AM - 4:30 PM
      W:
      9:00 AM - 4:30 PM
      Th:
      9:00 AM - 4:30 PM
      F:
      9:00 AM - 4:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Woodrow Jones Sr., Owner
      Contact Information

      Principal

      • Mr. Woodrow Jones Sr., Owner

      Customer Contact

      • Mr. Woodrow Jones Sr., Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Late February 2022 I took my vehicle to auto 360 brake service to have repairs done and now here we are mid February 2923 and I contact this company about my vehicle and it started out saying they triggered my thefts system and they was trying every thing to fix the problem , then he claimed he was sending it to dealer ship to be fixed but never did then he claimed it the Mets up something with the steering column, each time they say they found the problem and I give them time to fix the problem they stop taking my phone calls, then when they make a mistake & answer then here comes another problem. I’m fed up with waiting on my vehicle it’s been almost a year and I’m still waiting I paid 5,000 for my car and put another 4,500 into it not counting what I paid them I need my car and I need it now with nothing wrong with it or I need to be reimbursed for my car and troubles, they are giving the run around. And all this is coming straight from the owner of the business ******* ****. I’m getting no results on my own and I would appreciate if you guys can help in anyway possible please thanks. He has had my car way longer then he should and don’t look no closer to returning it giving me the run around. Address **** ******* *** *** ***** ** ***** phone number ************ ******* ****, and the have had my property for almost a year and still have not attempted to fix and return to me.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gloria T

      1 star

      10/27/2022

      I was looking for a black business to replace my rotors and pads. I went to 360 Brake service on grand. I called before I went and the man(no name) said they could do it. I went over after work. He supposedly installed rotors and pads on the back of my 2016 Kia ***** It seemed to ride fine for a few days. Then the brakes started grinding, then squealing. It was so bad, one day I went to another garage and said maybe I need front brakes. The mechanic said no, it's your back brakes. I told him I just had them replaced. He took me inside the garage and showed me a groove on the rotor. He said they were not new rotors. I had to get the brakes replaced again. I paid $380 cash because he didn't want to accept a debit card. He did not refund any monies, he maid no effort to correct the job when I contacted him before I had the brakes replaced, he refused to give me his name, he acted suspect as if he knew he had done a botched up job. HE IS A SHYSTER, A THIEF. I am 74 years old. Maybe he does better for young people. I normally go to ************** service and will not use a black service again.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.