This Business is not BBB Accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Protection Direct is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Protection Direct's rating include:
- 90 complaints filed against business
- Advertising issue(s) found by BBB.
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Factors that raised Protection Direct's rating include:
- Length of time business has been operating.
- Response to 90 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||21|
|Billing / Collection Issues||3|
|Guarantee / Warranty Issues||32|
|Problems with Product / Service||34|
|Total Closed Complaints||90|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Protection Direct
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Ms. Marcy Johnson (COO/ GM)Customer Contact: Lisa Turner Quentin McClung Nathan Petty
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