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Find a Location

Meineke Car Care Center has 1 locations, listed below.

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    Business ProfileforMeineke Car Care Center

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    545 N Highway 67, Florissant, MO 63031-5103
    BBB File Opened:
    4/10/1996
    Years in Business:
    49
    Business Started:
    1/1/1975
    Business Started Locally:
    1/1/1975
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Meineke Discount Mufflers
    Business Management
    • Mr. Chris Knop, Vice President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went to Meineke on July 15th to get my vehicle checked in to get work done on it. I needed rotors and brake pads. Meineke did the inspection and I called back on july 17th to see what was going on. Meineke informed me it would cost me 680$ for repairs and I agreed. Later that same day Meineke called me back stating they couldn't release my vehicle because the brakes were lock up and they would have to install a new caliper which I had already had installed weeks prior as well as a brake line and fluid flush. They told me they could not release my vehicle without these repairs forcing me to agree when I had already told them I only had the original money of 680$ and it was a stretch for me to get that money together now totalling 900+$. Meineke is now saying they have to charge me for storage fees because they have to hold my vehicle there when they already know I didn't have they money in the first place. They are intentionally trying to gain finances I do not have and I feel as tho they are trying to take advantage of the situation. If there is anything you can do to help me I would be very thankful for your help ***** ******* ###-###-#### I have not received any paperwork from them only rude calls demanding finances I do not have
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LaDasia H.

    1 star

    02/10/2023

    I went to get get an oil change and an alignment on 2/08/2023. I was there from 11:30 am- 3pm. I was told my car was finished around 1:30pm and that they were test driving my car before they release it. I was asked by the manager if I had trouble starting my car. I told him no. I never had problems. Then he told me that my car wont start and they were having trouble. Told me it stopped in the street while test driving and had to push it into the lot of Waffle House. Asked if I had a ride because they were waiting on a two truck. I told him I dont have a ride and Im staying. I called my grandpa and told him what happened. He told Me that they did something wrong and locked my engine. My grandpa talked to the manager r and let him know he was on his way. Once my car was let down off the tow truck my grandpa was pulling up on the parking lot. I was recording and got him saying my engine sounds like its messed up. My grandpa checked my oil and the manager checked my motor. It was locked. The manager took us inside and told us that the man that worked on my car locked my motor up because he didnt put any oil in it until after he locked my motor. If my grandpa was not there. They would of did nothing. I was told they would replace my engine, but I dont trust them because they would of did nothing if my grandpa did not demand that they fix it.

    Local BBB

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