BBB Business Review

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BBB Accredited Business since

Henry's Auto & Tire LLC

Phone: (314) 429-4756 8595 Page Ave, Saint Louis, MO 63114 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Henry's Auto & Tire LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Henry's Auto & Tire LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2010 Business started: 07/07/1981 Business started locally: 07/07/1981 Business incorporated 11/26/2008 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
Jerry A. Henry, Owner
Contact Information
Principal: Jerry A. Henry, Owner
Business Category

Auto Repair & Service Auto Repair & Service - Diesel Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Repair - Mobile Auto Repair - Vintage Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Brake Service Consultants - Auto Repair Lubricating Service - Automotive Mufflers & Exhaust Systems Radiators - Automotive Road Service - Automotive Tire Retread & Repair Tire Repair Wheel Alignment, Fr & Axle Service - Auto Auto Repair - Windshield, Glass Shops Auto Repair - Power Window Repair Auto Services - Oil & Lube Auto Lube & Oil - Mobile Auto Repair & Service - Equipment & Supplies Tire Retread & Repair - Equipment & Supplies Wheel Align, Frame & Axle Service Equipment & Supplies Wheels Auto Repair-Engines-Rebuild & Exchange Auto Service-Tire / Battery / Accessories Sho Auto Services-Other Brakes - Manufacturers & Distributors Starters - Engine Brake Fluids Brake Service Equipment Motorcycles - Customizing Tire Dealers Tires - Commercial Sales & Service Auto Air Conditioning Alternators & Generators - Auto Repair Auto Customizing Auto Diagnostic Service Auto Electric Service Auto Machine Shops

Alternate Business Names
Henry's Complete Auto Repair-Formerly

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.