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          Find a Location

          Auto Evaluators Inc has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforAuto Evaluators Inc

            Auto Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/18/2012

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            We service all makes and models! We specialize in Volvo, Subaru, Volkswagen, Hybrid & EV!

            Business Details

            BBB File Opened:
            9/1/1994
            Years in Business:
            30
            Business Started:
            1/1/1994
            Business Started Locally:
            1/1/1994
            Business Incorporated:
            7/18/1994
            Accredited Since:
            6/18/2012
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:30 AM - 5:00 PM
            T:
            7:30 AM - 5:00 PM
            W:
            7:30 AM - 5:00 PM
            Th:
            7:30 AM - 5:00 PM
            F:
            7:30 AM - 5:00 PM
            Sa:
            10:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Mark Dirsa, President
            • Ms. Pat Dirsa, Administrator
            Contact Information

            Principal

            • Mr. Mark Dirsa, President

            Customer Contact

            • Mr. Mark Dirsa, President
            Additional Contact Information

            Fax Numbers

            • (314) 968-2990
              Primary Fax

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/05/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I took my car to this company to get a motor installed. I told them I needed to get the money together. They told me I needed a head gasket. I wasn't able to get the money so I sent a tow truck to their lot to pick up my car. They took the battery out of my car and they told me they put a battery on the tow truck. The tow truck driver said there wasn't a battery in there. They told me they wouldn't replace my battery. The battery was brand new. I had to pay $400 for a battery and I feel like they should reimburse me for it.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sam H

            11/25/2022

            My wife’s alternator went out. I took it to the shop because it was right next to my apartment. They called me on the phone after doing the 140 diagnostic to tell me it needed a new battery, alternator, and was “way overdue” for an oil change. It was just over 3000 miles since the last oil change, which was full synthetic. Toyota recommends 10000 mile intervals and most mechanics will recommend 6-8k with full synthetic. The brand new battery was completely shot, and it needed a new alternator. The quote was for 1500 dollars. I went to the shop to ask about it, they told me the battery was internally shorted. ******** and my other mechanic both tested it and say it’s fine. They wanted to charge 400 dollars for a battery replacement which is absurd. For a remanufactured alternator, they were charging over 400 dollars, just for the part. At ******** you can’t find one for more than 230. This should’ve been a 500-700 job and they are charging double to triple that. They also lied to me about properly testing the battery and charging 100 for an oil change far more frequently than is necessary. Once they started the repair, I’m sure they would’ve found faulty pulleys and changed those out as well for a premium profit. * * * After I wrote the above on a ****** review, they accused me of only being upset that they “caught me working on my car in their lot.” It was a Sunday, the only day I had to make the repair. They were closed and I didn’t want to move the car before paying for the diagnostic. It was on the very edge of their lot, so close to the road I wasn’t even sure if it was their property or not. They approached me. I introduced myself, explained my situation, and asked if I could pay and move the car to finish the repair. They agreed. Both parties were friendly about it. They know this has nothing to do with my review. In fact the way they handled this and overall how friendly the are was a positive of my experience. However, they are still scamming people.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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