BBB Accredited Business since 01/01/1960
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A BBB Accredited Business since 01/01/1960
BBB has determined that Enterprise Rent-A-Car of St. Louis meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Enterprise Rent-A-Car of St. Louis' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 116 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||8|
|Billing / Collection Issues||37|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||70|
|Total Closed Complaints||116|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Enterprise Rent-A-Car of St. Louis
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Pam Nicholson (President & CEO)Customer Contact: Andrea Curd William Harvey (Business Support Specialist) Sirus Karimi (Director, Fleet Management Division) Duane Luke (Group Rental Manager) Michelle Roach (Executive Assistant)
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