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In St. Louis, MO

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BBB Accredited Business since 01/01/1960

Enterprise Leasing Co (Headquarters)

Find a Location

Phone: (314) 506-4800Fax: (314) 512-4706View Additional Phone Numbers600 Corporate Park Dr, Saint LouisMO 63105 Send email to Enterprise Leasing CoView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 01/01/1960

BBB has determined that Enterprise Leasing Co meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Enterprise Leasing Co's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 119 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

119 complaints closed with BBB in last 3 years | 39 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues9
Billing / Collection Issues36
Delivery Issues1
Guarantee / Warranty Issues2
Problems with Product / Service71
Total Closed Complaints 119

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Enterprise Leasing Co
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: 04/19/1968Business started: 10/30/1956
Business Management

Alamo Car Rental and National Car Rental were acquired by Enterprise Rent-A-Car August 1, 2007.

Contact Information
Principal: Pam Nicholson (President & CEO)Customer Contact: Michelle Roach (Complaint Contact) Rhonda Branneky (Administrative Assistant) Dan Gass (AVP Customer Service - Corporate HQ) Karsten Summers (Complaint Contact) Andrew Taylor (Executive Chairman) Martha Zimmerman (Customer Service)
Business Category

Auto Renting & Leasing, Auto Dealers - Used Cars

Alternate Business Names
Enterprise Car Sales, Enterprise Leasing Co of STL LLC, Enterprise Rent-A-Car, Alamo Rent A Car, National Car Rental, Enterprise Fleet Management, Enterprise Car Share, Enterprise Commercial Trucks, Enterprise Ride Share, Zimride by Enterprise
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Buying a Used Car
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