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          Find a Location

          Marty Cancila Dodge Chrysler Jeep Ram has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforMarty Cancila Dodge Chrysler Jeep Ram

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 9 Customer Reviews

            Customer Complaints

            25 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/27/2011

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            New and used Auto Dealer,

            Collision Repair Center, 

            Products & Services

            Auto Repair Service,

            Auto Maintenance,

            New Auto Parts,

            Business Details

            This is a multi-location business.

            Find a Location

            Marty Cancila Dodge Chrysler Jeep Ram has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/1/1975
              Years in Business:
              49
              Business Started:
              1/1/1975
              Business Started Locally:
              1/1/1975
              Business Incorporated:
              7/18/2019
              Accredited Since:
              6/27/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Cancila Marty Dodge World
              • Florissant Dodge Sales Inc
              • Marty Cancila Auto & Collision
              • Marty Cancila Kia
              Hours of Operation

              Primary

              M:
              9:00 AM - 8:00 PM
              T:
              9:00 AM - 6:00 PM
              W:
              9:00 AM - 8:00 PM
              Th:
              9:00 AM - 6:00 PM
              F:
              9:00 AM - 8:00 PM
              Sa:
              9:00 AM - 6:00 PM
              Su:
              Closed
              Business Management
              • Ms. Stephanie Malone, Office Manager
              • Mr. Anthony Cancila, President
              • Mr. Mike Thate, Sales Executive
              Contact Information

              Principal

              • Mr. Mike Thate, Sales Executive

              Customer Contact

              • Mr. Anthony Cancila, President
              Additional Contact Information

              Fax Numbers

              • (314) 522-7997
                Primary Fax
              • (314) 522-7907
                Other Fax

              Phone Numbers

              Website Addresses

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              25 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/17/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              On July 12 I took my car to Marty Cancila for my normal oil change routine that I have been doing for the past 2 years with them , while I was there they recommended that I needed to get my tires fixed and get something that has to do with cooling emptied , I declined for tires because my tires are fairly new and agreed to the other thing, within ***************************************************************************************** that my car is hit by that time I was already pulling up to work , before getting my oil changed that day I never had any problems with my car , my car is in very good condition never ran hot never had any leaks never been in any accidents and no major problems in general, so I called early that morning the next day asking to speak with management they got my information and said they would deliver information to management, the adviser called m back in said I could come back that day which was July 23 but I was at work so I went Friday and waited about 2 hrs and the adviser came out and told me my car was running hot because I need a thermostat and a radiator assembly I asked the advisor why wasnt this mentioned to me when I was just here for a oil changed and he replied he didnt know I said I think this very weird all of sudden Im having problems that I never had before and that you all never mentioned or recommended this and I need this he said sorry apparently this has been leaking for a while I said this doesnt feel right and then I left , I dont know why I didnt ask to speak to a manager right then in there but once I got home and kept thinking about it I said to myself my car literally never had any problems like this until after the oil changed so I called back up to Marty Cancila asked to speak to manager a lady on the phone asked what was this about I told her she tried calling the manager but he wasnt at the desk she said she would give him the information and he should be calling me back , today is Monday still hav
              Read More

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              jackie M

              10/03/2023

              Service Reps takes forever with service! Even when you try calling for the service ***** you cant get through and when you do it takes over 20min. Also, the service reps will provide you with false information regarding vehicle service that *** be in warranty! only people i would recommend working with are the managers only! Mangers are super sweet and straight forward and will make sure things are correct in the end. Overall be sure to do your homework on the work needed before considering a major ******.

              Local BBB

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