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          Dave Sinclair Ford Inc has 1 locations, listed below.

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            Business ProfileforDave Sinclair Ford Inc

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 9 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/22/2014

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers automotive sales and service.

            Business Details

            BBB File Opened:
            1/1/1966
            Years in Business:
            58
            Business Started:
            1/1/1966
            Business Started Locally:
            1/1/1966
            Business Incorporated:
            1/13/1966
            Accredited Since:
            8/22/2014
            Type of Entity:
            Corporation
            Alternate Business Name
            • Dave Sinclair Leasing Co
            • Dave Sinclair Ford
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. James Sinclair, President
            Contact Information

            Principal

            • Mr. James Sinclair, President

            Customer Contact

            • Mr. James Sinclair, President
            Additional Contact Information

            Fax Numbers

            • (314) 892-2257
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/20/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I purchased a new 2023 Ford F-150 from Dave ******** May 5 2023. I took the truck in for warranty work on Nov. 1, 2023. I was called on Nov. 9, 2023 that the truck was ready for pickup. One of the reason's I had taken it in was for a paint defect on top of the cab of truck. When Dave ******** called on Nov. 9 I had asked if the paint defect was taken care of. They responded with No. I asked for a reason and they said they didn't know if that was already there and that it is not covered under warranty. When I showed it to them in the body shop the man said yeah that looks like a paint defect from factory. I told the man in the body shop that this is the way I received it.
            Read More

            Customer Reviews

            9 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jason P

            09/14/2023

            I bought my vehicle here in 2019. Intentionally paid with cashiers check to avoid credit/financing/excessive intrusion into my personal information.(I'm a former saleperson, I know how this info is used for interest rates, marketing and solicitatation etc. Upon purchase I advised my sales person I want to opt out of all non-essential communication. Safety issies, sure..But I dont want your junk mail. What did I start getting via ***** Tire specials, oil change specials, trade in specials. Had I guy named ******* see my ****** review and reach out to help. Advised all my info is blocked as viewable from the dealership. Now a year later I get "I want to buy your car" mailers from *************************, sales manager. Get 1 every other month. Even sent 1 back with a nasty letter. Just got another request to buy my car from ****************** yesterday. Not sure what DO NOT SOLICIT means to your company, but to me it means STOP SENDING ME MAILINGS. I wont even take my car in for multiple recalls due to the fear of my info going into service and back into the marketing machine as a result...Seems your slogan "If its not right, we'll make it right" Is a bunch of baloney. Too many other dealerships that follow thru on promises than to deal with these jokers.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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