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      Country
          Country

          Find a Location

          Slyman Brothers Appliance Co has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Slyman Brothers Appliance Co

              5841 Lindbergh Blvd. Saint Louis, MO 63123-6948

              BBB Accredited Business
            • Slyman Brothers Appliance Co

              52 Crossroads Plz O Fallon, MO 63368-6664

            • Slyman Brothers Appliance Co

              14755 Manchester Rd Ballwin, MO 63011-3701

            Business ProfileforSlyman Brothers Appliance Co

            Major Appliance Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            12 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/8/2006

            Years in Business: 59

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Slyman Brothers Appliance Co has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Slyman Brothers Appliance Co

                5841 Lindbergh Blvd. Saint Louis, MO 63123-6948

                BBB Accredited Business
              • Slyman Brothers Appliance Co

                52 Crossroads Plz O Fallon, MO 63368-6664

              • Slyman Brothers Appliance Co

                14755 Manchester Rd Ballwin, MO 63011-3701

              BBB File Opened:
              1/1/1965
              Years in Business:
              59
              Business Started:
              1/1/1965
              Business Started Locally:
              1/1/1965
              Accredited Since:
              2/8/2006
              Type of Entity:
              Corporation
              Alternate Business Name
              • Slyman Bros Appliances
              • Slyman Brothers of Hampton Inc
              Hours of Operation

              Primary

              M:
              10:00 AM - 6:00 PM
              T:
              10:00 AM - 6:00 PM
              W:
              10:00 AM - 6:00 PM
              Th:
              10:00 AM - 6:00 PM
              F:
              10:00 AM - 5:00 PM
              Sa:
              10:00 AM - 5:00 PM
              Su:
              10:00 AM - 6:00 PM
              Business Management
              • Mr. Jon Slyman, Co-Owner
              • Darlene Kassen, President
              • Mr. Robert Slyman, Co-Owner
              Contact Information

              Principal

              • Darlene Kassen, President

              Customer Contact

              • Darlene Kassen, President

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/31/2024

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Resolved
              I need them to respond to me as I have an extended warranty on my Amana refrigerator. I have left 2-3 messages with no response. Their phone selection is confusing and there is not a way to reach a person. ***** says I have to deal with Slyman ***** Trying to get a simple response is a major pain. The problem is the temperature control doesn't work properly. Factory setting is too warm. Cold setting is too cold.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Alexa L

              02/06/2024

              I came in to purchase a new fridge and freezer. The space I have for it to fit is very specific. To ensure it fit, I paid them to come out and measure. They measured, assured that this would fit well with the trim I purchased. Day of install, it doesn't fit. It is left without trim and a little crooked. They were checking on new trim, but nothing ever was purchased. A few days later a significant amount of frost begins to build up in the freezer. Followed by ice building up in the fridge and the water line freezing. I had a Slyman repair man out who sealed the gasket on the freezer which wasn't done during install and was causing the frost. This made it better, but didn't fix the issue. Next, an ****************** man came out and re sealed the gasket, and installed a heating unit in the fridge that should have already been there. He advised me that the screws on the front are incorrect and several other things that were wrong with install. This has been going on for over 2 months. The freezer is still producing frost. Units are crooked. Trim is not ordered. Several days have been taken off work for different service people to look at. Major disappointment.

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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