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Find a Location

Slyman Brothers Appliance Co has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Slyman Brothers Appliance Co

      5841 Lindbergh Blvd. Saint Louis, MO 63123-6948

      BBB Accredited Business
    • Slyman Brothers Appliance Co

      52 Crossroads Plz O Fallon, MO 63368-6664

    • Slyman Brothers Appliance Co

      14755 Manchester Rd Ballwin, MO 63011-3701

    Business ProfileforSlyman Brothers Appliance Co

    Major Appliance Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/8/2006

    Years in Business: 59

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Slyman Brothers Appliance Co has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Slyman Brothers Appliance Co

        5841 Lindbergh Blvd. Saint Louis, MO 63123-6948

        BBB Accredited Business
      • Slyman Brothers Appliance Co

        52 Crossroads Plz O Fallon, MO 63368-6664

      • Slyman Brothers Appliance Co

        14755 Manchester Rd Ballwin, MO 63011-3701

      Location of This Business
      5841 Lindbergh Blvd., Saint Louis, MO 63123-6948
      BBB File Opened:
      1/1/1965
      Years in Business:
      59
      Business Started:
      1/1/1965
      Business Started Locally:
      1/1/1965
      Accredited Since:
      2/8/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • Slyman Bros Appliances
      • Slyman Brothers of Hampton Inc
      Hours of Operation

      Primary

      M:
      10:00 AM - 6:00 PM
      T:
      10:00 AM - 6:00 PM
      W:
      10:00 AM - 6:00 PM
      Th:
      10:00 AM - 6:00 PM
      F:
      10:00 AM - 5:00 PM
      Sa:
      10:00 AM - 5:00 PM
      Su:
      10:00 AM - 6:00 PM
      Business Management
      • Mr. Jon Slyman, Co-Owner
      • Darlene Kassen, President
      • Mr. Robert Slyman, Co-Owner
      Contact Information

      Principal

      • Darlene Kassen, President

      Customer Contact

      • Darlene Kassen, President

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I need them to respond to me as I have an extended warranty on my Amana refrigerator. I have left 2-3 messages with no response. Their phone selection is confusing and there is not a way to reach a person. ***** says I have to deal with Slyman ***** Trying to get a simple response is a major pain. The problem is the temperature control doesn't work properly. Factory setting is too warm. Cold setting is too cold.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alexa L

      1 star

      02/06/2024

      I came in to purchase a new fridge and freezer. The space I have for it to fit is very specific. To ensure it fit, I paid them to come out and measure. They measured, assured that this would fit well with the trim I purchased. Day of install, it doesn't fit. It is left without trim and a little crooked. They were checking on new trim, but nothing ever was purchased. A few days later a significant amount of frost begins to build up in the freezer. Followed by ice building up in the fridge and the water line freezing. I had a Slyman repair man out who sealed the gasket on the freezer which wasn't done during install and was causing the frost. This made it better, but didn't fix the issue. Next, an ****************** man came out and re sealed the gasket, and installed a heating unit in the fridge that should have already been there. He advised me that the screws on the front are incorrect and several other things that were wrong with install. This has been going on for over 2 months. The freezer is still producing frost. Units are crooked. Trim is not ordered. Several days have been taken off work for different service people to look at. Major disappointment.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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