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Find a Location

Surdyke Yamaha has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Surdyke Yamaha

      5863 Osage Beach Pkwy Osage Beach, MO 65065-3039

    • Surdyke Yamaha

      5395 Spruce Ln Osage Beach, MO 65065-2523

    Business ProfileforSurdyke Yamaha

    Boat Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Surdyke Yamaha provides a variety of power sports products such as recreational vehicles or necessary parts. 

    Surdyke Yamaha represents boat manufacturers-Yamaha and Beneteau, which includes Yamaha Sport Boats, Yamaha Waverunners, G3 Aluminum Boats & Pontoons, Four Winns Boats, and Glastron Boats. In power sports, Surdyke Yamaha represents both Yamaha and KTM motorcycles and Dirtbikes.

    Business Details

    This is a multi-location business.

    Find a Location

    Surdyke Yamaha has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Surdyke Yamaha

        5863 Osage Beach Pkwy Osage Beach, MO 65065-3039

      • Surdyke Yamaha

        5395 Spruce Ln Osage Beach, MO 65065-2523

      Location of This Business
      5863 Osage Beach Pkwy, Osage Beach, MO 65065-3039
      BBB File Opened:
      1/1/1997
      Years in Business:
      27
      Business Started:
      1/1/1997
      Business Started Locally:
      1/1/1997
      Business Incorporated:
      1/21/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • Surdyke Yamaha & Marina
      • Surdykes Port 20
      • Lin Gary Motors Inc
      Additional Contact Information

      Fax Numbers

      • (573) 234-6367
        Other Fax

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/31/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      aug 27 2022 or there abouts when I purchsed a new boat through surdyke yamaha as a perk of financing through them I was verbally offered a year service/ maintenance by joey the finance guy which I accepted. What he failed or just did not do was note it in my sales contract. So when I had this service done and went to pick up my boat I was handed a bill for $514.95 and told that I did not have any free service. I had a conversation with the service department guy who can't do anything without approval and the actual guy Joey who lied to my face when I bought the boat. The sales manager mason bennet has yet to call me back nor do I expect him to. I am reaching out to yamaha, the g3 department of yamaha and anyone else that will here my case. shame on me for not getting that in writing but, I thought there is still honor in a handshake and someones word. I was mistaken in this case and I will never every visit or give that company one dollar of my money.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura B

      1 star

      06/21/2023

      We bought a new waverunner and a used boat from them a few years ago. Last year, we sold our home and they took our WR and boat to sell on consignment.They sold our WR.Last fall, ******** informed us that they had not been showing our boat as THEY had taken it out on the lake to show a potential buyer and something went wrong with the engine! We then had to pay for the repairs. They didn't get around to repairing the boat until this spring.Once the repairs were completed, we assumed the boat was now listed for sale.We called at the end of May as we were still not seeing it listed and then was informed by ******** that they couldn't list it until the boat had been detailed.We scheduled detailing for June 7th and left a message for ******** that it would be ready on the 7th.We checked daily and still did not see it listed so began calling. We could not get ahold of him but left messages on his answering machine and with other employees almost daily but recieved no call back. We messaged him on the business website, FB and messaged the owner. Today is June 21st and finally after calling all morning, got a call back.1st, he tried to tell us that we owed a year of storage and we never signed a ***************. (Note that it was ******** himself who informed us that they were attempting to show it to a potential buyer when something went wrong with the engine and sold the WR!) He then retracted the storage issue but tried to explain how, if they had not taken the boat out, how he knew there was a problem with the engine? He did admit to starting it but....not for what purpose he was supposedly starting it. Note that this is a different story than what he had reported to us in the fall. He too informed us that the swim platform is sagging on one side, that the power cables nor our bouys are there but attempted to say they never were. Clearly, in their care, have allowed theft & damage to our boat.Instead of owning accountability asked us to just get boat.

      Local BBB

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