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Southwest MO

BBB Business Review

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This Business is not BBB Accredited

Vacation Services of America, LLC

Find a Location

Phone: (877) 522-8457Fax: (417) 339-3858View Additional Phone Numbers3265 Falls Pkwy Ste D, BransonMO 65616-3473View Additional Web Addresses

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Description

Distributor/seller of members only travel club.

BBB Accreditation

Vacation Services of America, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Vacation Services of America, LLC's rating include:

  • 73 complaints filed against business
  • 3 serious complaints filed against business.

Factors that raised Vacation Services of America, LLC's rating include:

  • Length of time business has been operating.
  • Response to 73 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

73 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues39
Guarantee / Warranty Issues3
Problems with Product / Service31
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 73

Additional Complaint Information

Vacation Services of America has requested any consumer with a dispute to call Shawna Clark-McFarland, Administration Manager at 417-339-3867 ext 2204.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Vacation Services of America, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: 10/15/2004Business started: 07/01/2003
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Shawna Clark-McFarland (Adminstration Assistant) Brent Hedrick (Owner)
Related Businesses
International Travel Solutions International Travel Solutions serves as the fulfillment company for vacation packages purchased through Vacation Services of America.
Number of Employees

60

Business Category

Travel Clubs, Tours - Operators & Promoters

Products & Services

Personalized members only national and international travel.

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Vacation and Travel

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.