BBB Accredited Business since 07/01/1993
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A BBB Accredited Business since 07/01/1993
BBB has determined that Firestone Tire and Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Firestone Tire and Service's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Firestone Tire and Service
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
EDUCATIONAL TIPS The BBB suggests that when having your car serviced by any company to request a written estimate. The repair bill should list the charges for parts and labor separately, You have a right to inspect all replaced parts, and any auto repair facility must offer to return all replace parts except those under warranty,trade-in or core parts.BBB file opened: 06/01/1984Business started: 01/01/1900Business started locally: 07/01/1993
Contact InformationPrincipal: Don Pohl (Manager) Consumer Affairs, 800-367-3872 John Crouch (Regional Manager) Keith Lundquist (Area Manager) David Messer (District Manager)
Tire Distributors & Manufacturers, Battery Supplies, Tire Retread & Repair, Mufflers & Exhaust Systems, Brake Service, Auto Repair & Service, Auto Inspection Stations, Tire Dealers, Shock Absorbers, Battery Repairing & Rebuilding
Products & Services
According to information in BBB files this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.