Several years ago this company was hired by ****** to put a new roof on my house. The manager from ****** came out and looked at the roof, and noted that we needed the two previous layers of roof completely removed before the new roof could be put on. There were also supports for the roof that needed replaces because the wood had rotted due to extensive rain leaks. When the crew from ABC roofing arrived, they had no plans to remove and replace the roof support, and were completely surprised when I told them it needed to be done. My stepfather had to take their crew leader into the attic to prove to him that it needed done. It was still very cold weather, so we used our heat that night, which was provided by a gas stove. I hadn't gotten home until after dark, and they didn't warn us that they stupidly put a tarp completely over the chimney in an attempt to keep possible rain from running down between the new shingles and the chimney. We were lucky that the house didn't fill up with smoke during the night. The second day when they were finishing up and putting on the gutters, they didn't realize my husband was at home and were loudly making racist and sexist comments where all the neighbors could hear, and saying it didn't matter if they did a bad job because I wasn't home to notice. They were so offensive that my husband finally came out and told them to get off the property and not come back. We had to get someone else to finish the gutters. Now one of our town's news stations is publishing reports that the owner of ABC roofing is going to prison for 2 years for tax fraud.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
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