BBB Business Review

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BBB Accredited Business since 03/06/2009

Zbuyer

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(417) 880-9680View Additional Phone Numbers430 South Ave Fl 8, SpringfieldMO 65806-2151Send email to ZbuyerView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 03/06/2009

BBB has determined that Zbuyer meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Zbuyer's rating include:

  • Length of time business has been operating.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Billing / Collection Issues1
Problems with Product / Service7
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Zbuyer

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB opened an investigation on this company in July 2013 due to numerous complaints regarding consumers receiving spam e-mails and text messages from this company, as well as people paying for real estate leads and either 1. receiving incorrect information or 2. receiving outdated information with no refunds. The company responded to complaints by stating they hire affiliate marketers to market their services and they will remove the 'rogue' affiliate for spamming or texting.

BBB mailed a letter to ZBuyer on 8/30/13 with questions for the company regarding their business practices and usage of affiliate marketers. The company mailed a packet back to BBB shortly after.

On October 30, 2013, BBB staff met with ZBuyer to get a clearer understanding of their business and clarify information received in the packet. ZBuyer answered all questions in detail. The company does business nationally, and works with affiliate marketers to bring buyers and sellers together. The company explained how they have implemented new protection measures, including a seller verification process and a telephone verification system. This is to help both the potential home seller, as well as the realtors who are looking for potential sellers to represent.

BBB concludes through its investigation that this company is very transparent and willing to answer questions/provide information about the company. They take great measures to work with only reputable affiliate marketers.

BBB file opened: 10/17/2006Business started: 10/17/2006
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Missouri State Real Estate Commission
3605 Missouri Blvd
Jefferson City, MO 65102
(573) 751-2628
http://pr.mo.gov/realestate.asp

Type of Entity

Corporation

Incorporated: October 2006, MO

Contact Information
Principal: Lucas Edwards Amber Crabb Steven T Edwards Aaron Edwards (CSO) Jessica Nel
Number of Employees

35

Business Category

Real Estate, Real Estate Services, Real Estate Agents, Real Estate Investors

Alternate Business Names
Quick-House-Buyers, Seller's Aide LLC, Asset Marketing Consultants, Inc., Cash for Homes, Sell Your House Fast, Fast Cash 4 Homes

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.