BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 10/05/2010
National Tool Warehouse
Phone: (417) 358-1919Fax: (417) 358-1915View Additional Phone Numbers221 W 4th St Ste 4, Carthage, MO 64836-1727 Send email to National Tool Warehousewww.nationaltoolwarehouse.comView Additional Web Addresses
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BBB Accreditation
A BBB Accredited Business since 10/05/2010
BBB has determined that National Tool Warehouse meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised National Tool Warehouse's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: January 2005, MO
Contact Information
Principal: Allan VanDenBerg (President)Customer Contact: Pamela Blackburn (Vice Pres)Number of Employees
7
Business Category
Machine Tools
Alternate Business Names
Label Industries Inc, Mechanics Tools WarehouseLocationsX
1 Locations
-
221 W 4th St Ste 4
Carthage, MO 64836-1727(866) 358-1919Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southwest MO. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*National Tool Warehouse is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Machine Tools
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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