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Southwest MO

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BBB Accredited Business since 07/01/1993

Firestone Tire and Service

Phone: (417) 781-2202Fax: (417) 781-1164View Additional Phone Numbers221 S Range Line Rd, JoplinMO 64801-1692

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BBB Accreditation

A BBB Accredited Business since 07/01/1993

BBB has determined that Firestone Tire and Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Firestone Tire and Service's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Firestone Tire and Service

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Industry Tips

The BBB suggests that when having your car serviced by any company to request a written estimate. The repair bill should list the charges for parts and labor separately, You have a right to inspect all replaced parts, and any auto repair facility must offer to return all replace parts except those under warranty,trade-in or core parts.

BBB file opened: 07/01/1991Business started: 01/01/1900Business started locally: 07/01/1993
Contact Information
Principal: Roger Yokley (Store Manager) Consumer Affairs, 800-367-3872 John Crouch (Regional Manager) Keith Lundquist (Area Manager) Tom Niewidok (District Manager)
Number of Employees

11

Business Category

Auto Repair & Service, Tire Distributors & Manufacturers, Battery Repairing & Rebuilding, Battery Supplies, Shock Absorbers, Mufflers & Exhaust Systems, Tire Dealers, Auto Inspection Stations, Tire Retread & Repair, Brake Service

Products & Services

According to information in BBB files this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.

Alternate Business Names
Expert Tire, GCR Tire Center, Mark Morris Tire
Industry Tips
The Hail Season is Here

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.