BBB Business Review

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BBB Accredited Business since 09/01/1984

Reliable Chevrolet Inc.

Phone: (417) 887-5800Fax: (417) 887-0861View Additional Phone Numbers3655 S Campbell Ave, SpringfieldMO 65807-5201Send email to Reliable Chevrolet Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 09/01/1984

BBB has determined that Reliable Chevrolet Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Reliable Chevrolet Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 27 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

27 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues6
Guarantee / Warranty Issues4
Problems with Product / Service17
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 27

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Reliable Chevrolet Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 05/01/1969Business started: 10/30/1967
Type of Entity

Limited Liability Corporation

Business Management
Principal: Randall Hargis
Contact Information
Mike Reynolds (Vice President/ General Manager) John Smittle (Advertising and Sponsorships)
Number of Employees

200

Business Category

Auto Dealers - New Cars, Auto Services

Alternate Business Names
Elite Automotive Group, Elite Mercedes-Benz, Reliable Chevrolet, The Big Lot at Reliable Chevrolet

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.