Key Staff


President and CEO  

George M. Cartwright


Accreditation Services

Brandy Yost, COO & Accreditation Services Director

Randa Fisk, Retention Specialist

Lolita Valdez, Accreditation Services Specialist


Operations and Dispute Resolution Services

Rhonda Mettler, Operations Director

Darrellyn Bonstell, Arbitration & Community Outreach Director

Patty Chang, Data Quality Specialist

Penny Lumb, Information Specialist

Adelina Morente, Information Specialist

Hugo Nogales, Information & Latin Community Outreach Specialist


Business Relations Executives

Robert Sears, Business Relations, ext 227 

Ronald Simpson, Business Relations, ext 271

DeLina Wilson, Business Relations, ext 229


To contact the above BBB staff members:
Telephone: (702) 320-4500
Fax: (702) 320-4560