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Consumer Complaints

This Business is not BBB Accredited

Diversity Youth Sports

Phone: (206) 339-6087 (Disconnected)Fax: (206) 339-6087

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Customer Complaints Summary

31 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues20
Delivery Issues1
Problems with Product / Service9
Guarantee / Warranty Issues0
Total Closed Complaints31

Additional Complaint Information

Consumers report receiving multiple unauthorized charges to their credit cards in the amount of $25, $50, and $95, after signing up for DYS services. One consumer reported nine unauthorized debits to his account.

The company claims these charges were not processed by DYS, but by one of the merchants they contract with.

DYS is further investigating, and we advise consumers to contact their banks immediately to cancel the unauthorized charges and receive refunds.

Beginning August 1, 2012 DYS will now use third party account management, registration and processing software.

To learn more about their added data security, visit http://www.dyssports.com/data-security/

Complaint Breakdown by Resolution

Complaint Resolution Log (31)BBB Closure Definitions
11/05/2012Problems with Product / Service
11/05/2012Billing / Collection Issues
11/02/2012Problems with Product / Service
10/01/2012Billing / Collection Issues
09/03/2012Billing / Collection Issues
Page 1 of 4
02/07/2013Billing / Collection Issues
11/20/2012Problems with Product / Service
10/10/2012Billing / Collection Issues
10/26/2012Problems with Product / Service
10/12/2012Billing / Collection Issues
08/24/2012Billing / Collection Issues
08/13/2012Problems with Product / Service
07/26/2012Billing / Collection Issues
Page 1 of 2
02/26/2014Problems with Product / Service
05/28/2013Problems with Product / Service
05/28/2013Billing / Collection Issues
04/16/2013Delivery Issues
11/06/2012Problems with Product / Service

Industry Comparison| Chart

Youth Organizations & Centers

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.